Branch Integration Solutions

Why Do I Need Branch Integration Solutions?

When you decide to work with Automated Transaction Delivery, you can be sure to receive the most comprehensive and up-to-date transaction deliveries available. However, we provide much more than just a “box” that promises to deliver transactions. When you’re thinking about going through the branch transformation process, there is an investment in the integration system. The cost of the investment will depend on how many branches you need the integration system for and how long. Our branch integration services can be built to suit any financial institution.

The Value of an Assisted Self Service Branch

Using a branch integration solution from Automated Transaction Delivery is 49% cheaper than using a traditional teller. Your cost per transaction will be about 65% cheaper, and your productivity will increase by over 50%. On the contrary, a lot of financial institutions want to know about their ROI (return on investment). Automated Transaction Delivery has conducted an ROI study, and the results came back with our customers seeing a return on investment in less than a year.

The Consumer Service Model

At Automated Transaction Delivery, we use two different consumer service models; the tablet enabled concierge and a self-assisted kiosk that delivers the transactions. So, how does Automated Transaction Delivery factor into the different consumer service models? We work with our partners at Antuar and take their solutions and deliver similar models. Its tablet concierge based, and we use the self-assisted kiosks to deliver the transactions.

Assisted Self-Service Kiosks

What is the difference between an assisted self-service kiosk and an ATM? The difference between the two is the software that drives them. Our partners at GRG Banking have several kiosks that are all cash recycling. GRG Banking has more selections of cash recycling devices than anyone on the market today.

ATM Configured Devices

With ATM’s, they can be an ATM one minute and then can be an assistant self-servicing device the next. Fortunately, every device that is considered an ATM is based on an XFS layer. Therefore, you can put any software on top of the XFS layer and allow the ATM to function.

Integration that Determines the Delivery

ATM Integration – This allows for simple transactions in convenient locations. However, ATM integration has some limitations since it’s card dependent. In this integration method, the network determines the functionality, and the card determines the transactions. For an ATM to deliver the transaction, those devices must be in sync with one other. When you decide to go with ATM integration, a financial institution can expect the following:

  • Cash withdrawal
  • Deposit
  • Cash deposit (200 note)
  • Check deposit (30 check)
  • Account accessibility
  • Multiple accounts
  • Balance inquiry

Core Integrated ATM/Video Teller – This allows for simple transactions that are supported by a remote teller. A care integration system is like ATM integration transactions, except the expansion is the most expensive transaction. The higher cost is due to the labor costs in order to do the dual keying. At Automated Transaction delivery, we refer to this as human integration since there is still a teller who does the transactions. The added benefits of dual keying transactions include:

  • Check cashing
  • Account accessibility
  • No card restrictions
  • All accounts
  • Balance inquiry
  • Account transfer
  • Loan payments
  • Credit card payments

>>Related Content : Branch Transformation Solutions

In Conclusion

At Automated Transaction Delivery, we provide server-based solutions. We enable server software inside financial institutions, typically to their operation center that integrates all their devices and functionality. This makes for a great integration solution that financial institutions can receive an excellent value for. Our integration solutions can improve your branch’s functionality and efficiency, while tellers can focus more on consumer services.

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