ATD’s certified ATM technicians are trained to work on Hantle, Nautilus Hyosung, Triton, NCR, Diebold, and a variety of other Retail and Financial Institution ATMs. Our equipment service log program and ticket generation software allow us to efficiently track each service call from beginning to completion.
Through our nation-wide channel of preferred service vendors, we are able to dispatch technicians to your location in a fast and efficient manner so we can get you back up and running. We understand that you are losing money and possibly customers as long as your machine is down. With that in mind, our knowledgeable engineers will work diligently on the issue until it is fully resolved.
When you choose to work with Automated Transaction Delivery, you can expect:
- 24 Hour ATM Technical Support
- ATM Field Support
- ATM Parts and Labor
- Data retrieval
- Deposit verification
- Emergency response
- First and Second line maintenance
- Maintained vault security during second line vendor repair
OUR SERVICES INCLUDE BUT ARE NOT LIMITED TO:
- Master Key input
- Software updates
- ADA, EMV and all Compliance Upgrades
- ATM wireless/internet setup
- Printer and Note Jams
- Dispenser replacement and repair
- Display repair
- Lock replacement/ drilling
If you are experiencing technical issues with one or more of your ATMs, or are facing issues setting up a new machine, call us today and let our experts diagnose the problem.