The convenience and location of a financial institution’s ATMs are one of the major factors that are considered when a consumer chooses a bank or credit union to manage their money through. We know that the ATM is one of the most important facets of your business. That’s why we offer managed services to benefit both you and your customers, minimizing down-time and allowing you to focus on gaining new customers.
Automated Transaction Delivery offers ATM Managed Service options to take the headache, confusion and internal cost out of the Financial Institution’s transaction delivery requirements. These solutions, through single sourcing and consolidation can, in most cases, turn your ATM fleet from a cost center to a revenue generator.
Using a Managed Service Provider to implement your solution will improve your transaction delivery quality, reduce your costs and maximize your technology investment. When you work with us, we’ll take the guess work out of owning or leasing a fleet, or even a single, ATM. You can’t rely on a machine to work 100% of the time. When your machine goes down, do you know who to call?
Under a managed service agreement, Automated Transaction Delivery takes on the responsibility of the everyday functionality of your devices. If one of them goes down or there is a glitch, we’ll be there to help.
Outsourcing these services allows you to focus on your primary business functions and leave the management of the ATM channel to the experts. Automated Transaction Delivery has put in place the necessary technical experts, equipment and parts to be able to offer immediate response to if a problem arises. As a result of hiring us, a financial institution can expect:
- Local, reliable service
- Faster response to service calls
- Fewer service calls
- Reduced down-time
- Compliance with new regulations
- Reduced infrastructure and operations investment costs
- Updated security technology
- Simplified network operation, system updates, troubleshooting and service
Our managed service agreements are flexible in order to cover what you need. We specialize in being able to come in and take over any service related to ATMs and cash handling so you don’t have to deal with multiple vendors. From the machines and the network to the armored car service, we do it all. One trusted company, one bill to pay. Don’t get stuck paying a technician an hourly fee when your machine breaks down or requires a software update. Under a managed service agreement, we’ll take care of everything for one low monthly fee.