ATM Worldwide, a Louisiana based systems integrator of ATM technology has announced the release of its fully integrated Intelligent Teller Machine (“ITM”) for Financial Institutions. ATM Worldwide delivers all of the advanced features of the Hyosung MX8800 ITM, including remote video teller, to FIs. Because our Managed Services solution is easy to implement, the execution is seamless, avoiding the common pitfalls of traditional integration.
Financial Institutions have been looking for and experimenting with new technology to deliver the conveniences of what their customers want while lowering operational costs. Historically, FIs have been offered devices that deliver only part of the solution leaving the FI with the cost and pain of future development. “Our proprietary integrated solution delivers the latest technology that is fully functional upon delivery.” Fred Wheeler, COO, ATM Worldwide
Not a Promise or a Pipe Dream….A Ready Solution
Current suppliers deliver ATM boxes with the promise of advanced functionality in the future. The result is many months of costly implementation and hidden costs with the net result of devices that deliver only part of what was promised. The ATM Worldwide Managed Services solution delivers fully tested and fully functional ATM’s and ITM’s prior to delivery to the customer site. With the ATM Worldwide solution, there is no need for long product development and costly professional services fees. “Our objective is to provide our Partners (Financial Institutions) with the best technology at the best possible value. Our Secret is in our software…” Fred Wheeler COO, ATM Worldwide
Advanced Features with Flexible Assisted Service Options
Assisted service enables additional customer service capability. The ATM Worldwide solution offers many options to deliver this function. Where a location is staffed, Teller assistance and tablet enablement facilitates a better customer experience. Remote video teller assistance allows for locations to operate during closed hours without the expense of staffing the branch.